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Frequently Asked Questions

Outsourcing medical billing offers several benefits:

  1. Cost Savings: Reduces the need for in-house staff and associated expenses, such as salaries, benefits, and training.

  2. Expertise and Accuracy: Access to experienced professionals who are skilled in coding, billing, and navigating complex regulations, leading to fewer errors and faster claim processing.

  3. Increased Efficiency: Streamlines billing processes, leading to quicker claim submissions and improved cash flow.

The time it takes to get reimbursed can vary depending on several factors, including the payer, the complexity of the claim, and the accuracy of the submitted information. Generally, reimbursement can take anywhere from 30 to 60 days. However, some claims might be processed faster, while others could take longer if additional information is required or if there are issues with the claim. If you experience significant delays, it's a good idea to follow up with the payer or your billing service to check on the status of your reimbursement.

We serve a diverse range of medical specialties, including but not limited to primary care, cardiology, dermatology, orthopedics, and internal medicine. Our solutions are designed to be flexible and adaptable to meet the needs of various medical fields, ensuring that each specialty can benefit from our services.

When handling denied claims, we follow a systematic approach:

  1. Review and Analyze: First, we carefully review the denial reason provided by the payer. This involves analyzing the claim details to identify the specific issue that led to the denial.

  2. Correct and Resubmit: Based on our analysis, we make the necessary corrections to the claim. This might involve adjusting coding errors, providing additional documentation, or clarifying patient information. Once corrected, we resubmit the claim to the payer.

  3. Follow-Up: After resubmission, we monitor the claim's status to ensure it is processed correctly. We follow up with the payer if needed to address any further issues or delays.

To ensure compliance with healthcare regulations, we implement the following measures:

  1. Regular Training and Education: We provide ongoing training for our staff to stay updated on the latest regulations and best practices in healthcare compliance.

  2. Adherence to Standards: Our solutions are designed to align with industry standards such as HIPAA, HITECH, and other relevant regulations, ensuring data protection and patient privacy.

  3. Audit and Monitoring: We conduct regular audits and monitoring to assess compliance with regulations and identify any potential issues or areas for improvement.

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